This privacy policy sets out how www.turkuazdelights.com (hereafter “the Store”) uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used by this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What We Collect
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
See the List of Cookies We Collect section for the exhaustive list of cookies we collect.
What We Do with the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of Cookies We Collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
| FORM_KEY | Stores randomly generated keys used to prevent forged requests. |
| PHPSESSID | Your session ID is on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer is allowed to use cookies. |
| woocommerce_cart_hash | Helps WooCommerce determine when cart contents/data changes. |
| woocommerce_items_in_cart | Helps WooCommerce keep track of cart items. |
| wp_woocommerce_session_ | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |
| woocommerce_recently_viewed | Stores recently viewed products. |
| store_notice[notice_id] | Allows customers to dismiss the Store Notice. |
| _ga | Used by Google Analytics to distinguish users. |
| _gid | Used by Google Analytics to distinguish users. |
| _gat | Used by Google Analytics to throttle request rate. |
| wp-settings-{user_id} | Used to persist a user’s wp-admin configuration. |
| wp-settings-time-{user_id} | Time at which wp-settings-{user_id} was set. |
| wordpress_logged_in_{hash} | Indicates when you’re logged in, and who you are, for most interface use. |
| wordpress_sec_{hash} | Used to store account details for authenticated users. |
| wordpress_test_cookie | Check if cookies are enabled to provide a proper user experience. |
These cookies are used to ensure the efficient operation of our website, enhance your user experience, and help us understand how our site is being used. By using our site, you consent to our use of cookies.
Google Analytics and Tag Manager
We use Google Analytics to track and report website traffic. Google Analytics sets cookies to help us understand how visitors interact with our website, which helps us improve our content and user experience. Google Analytics cookies include:
- _ga
- _gid
- _gat
We also use Google Tag Manager to manage and deploy marketing tags (snippets of code or tracking pixels) on our website. This helps us streamline the process of updating tags without changing the code directly.
Third-Party Cookies
We may use cookies from third-party partners such as social media platforms and advertising networks to deliver targeted ads and measure their effectiveness. These cookies include but are not limited to:
- Facebook Pixel
- Google AdWords
Your Consent
By using our site, you consent to our Privacy Policy and Cookie Policy. You can withdraw consent at any time by adjusting your browser settings to block cookies or by contacting us.
Contact Details
Please get in touch with us if you have any questions or concerns about our Privacy and Cookie Policy. Our contact details are as follows:
- Email: [email protected]
- Address: 84 Goodwin Rd, London N9 0BJ
- Phone: 020 8807 7373
This Privacy and Cookie Policy was last updated on [24/06/2024].
